Terms & Conditions

Welcome to SM GATEWAY Group For Export. These Terms & Conditions govern your use of our website and services. By accessing or using our website, you agree to comply with these terms.

1. General Terms

• SM GATEWAY Group For Export operates as a B2B import-export business, supplying Safety Products, Salt, Household Items, and Pet Foods globally.
• By using our website, you confirm that you are a business entity or authorized representative.
• We reserve the right to modify these terms at any time without prior notice.

2. Orders & Payments

• All orders placed through our website are subject to acceptance and availability.
• Prices are quoted in USD ($) or other agreed currencies.
• Payments must be made via bank transfer, letter of credit (L/C), or other agreed-upon methods before order processing.
• SM GATEWAY reserves the right to cancel or refuse any order at its discretion.

3. Shipping & Delivery

• We ship worldwide, and delivery timelines depend on order size, destination, and shipping method.
• Customers are responsible for import duties, taxes, and customs clearance in their respective countries.
• Delays due to customs, unforeseen circumstances, or force majeure are beyond our control.

4. Returns & Refunds

• Returns are only accepted for damaged or defective products reported within 7 days of delivery.
• Refunds or replacements are processed after verification and approval.
• Custom or bulk orders are non-refundable unless stated otherwise in the contract.

5. Intellectual Property

• All content on this website, including logos, text, images, and product descriptions, is the property of SM GATEWAY Group For Export.
• Unauthorized use, copying, or reproduction is strictly prohibited.

6. Liability Disclaimer

• We strive to provide accurate product information, but we do not guarantee that descriptions, pricing, or availability are error-free.
• SM GATEWAY Group For Export is not liable for indirect, incidental, or consequential damages resulting from product use, delays, or third-party issues.

7. Governing Law & Dispute Resolution

• These terms are governed by the laws of [Your Country].
• Any disputes shall be resolved through negotiation, arbitration, or legal proceedings as required.

8. Contact Us

For any questions or concerns regarding these Terms & Conditions, please contact us at:

📧 Email: info@smgatewaygroup.com | usa@smgatewaygroup.com

By using our website and services, you agree to these Terms & Conditions. If you do not agree, please discontinue use immediately.